Privacy Policy

Last updated: 15 April 2025

AeroLens Pty Ltd (ABN 30 686 276 942) (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you use our website or interact with our services.

1. What Personal Information We Collect

We may collect the following types of personal information:

Your name
Phone number
Email address
Business or property address
Details of your drone service inquiry
Website usage data (e.g., via cookies)

2. How We Collect Your Information

We collect personal information in several ways:

When you complete a contact form on our website
When you communicate with us via email, phone, or social media
When you engage us for drone services
Through analytics and cookies when you browse our website

3. Why We Collect Personal Information

We collect your information to:

Respond to your inquiries
Provide you with drone-related services and quotes
Send updates, invoices, or administrative messages
Improve our website, services, and customer experience
Comply with legal obligations

4. Disclosure of Personal Information

We may disclose your personal information:

To service providers or partners working with us (e.g., IT support or cloud providers)
If required by law or government authorities
With your consent, for specific purposes

We do not sell or rent your personal data to third parties.

5. Security of Your Personal Information

We take reasonable steps to protect your information from misuse, interference, and unauthorised access or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Accessing and Correcting Your Personal Information

You may request access to your personal information or ask for it to be corrected by contacting us (details below). We will respond within a reasonable timeframe.

7. Cookies and Analytics

Our website may use cookies and third-party analytics tools (e.g., Google Analytics) to improve functionality and gather usage statistics. You can disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

For questions, complaints, or to access/correct your personal information, contact us at:

AeroLens Pty Ltd
ABN: 30 686 276 942
Phone: 0413 117 759
Email: enquiry@aerolens.com.au
Location: Gold Coast, QLD, Australia